Last Updated: 24 September 2026

These Terms & Conditions govern the use of the TNT Spares website and purchases made through .

By accessing this website, creating an account, submitting an enquiry or placing an order, you agree to these Terms & Conditions.

TNT Spares operates in South Africa and these terms are intended to be read together with applicable South African legislation, including the Consumer Protection Act 68 of 2008 and the Electronic Communications and Transactions Act 25 of 2002.

1. About TNT Spares

TNT Spares supplies tools, workshop equipment, automotive equipment, truck service products, consumables, accessories and spare parts.

Website:
Email:info@tnts.co.za
Telephone: 075 000 0010
Address: 46 Fuhri Road, Randhart, Alberton, South Africa

2. Use of This Website

You may use this website to:

• Browse products
• View product information
• Submit enquiries
• Request information
• Create a customer account where available
• Place orders
• Contact TNT Spares

You agree not to use the website for unlawful, fraudulent or abusive purposes.

TNT Spares may suspend or restrict access to the website where reasonably necessary for security, maintenance or protection of the website and its users.

3. Product Information

TNT Spares aims to provide accurate product information, including descriptions, specifications, images and pricing.

However:

• Product images may be illustrative
• Packaging may differ from images shown
• Manufacturers may change product specifications or packaging
• Colours may appear differently depending on the device or screen used
• Product information may be updated from time to time

Customers should review the product description and specifications before placing an order.

If you are unsure whether a product is suitable for your intended application, please contact TNT Spares before purchasing.

4. Product Availability

Products displayed on the website may be subject to availability.

Displaying a product on the website does not guarantee that stock is immediately available.

If an ordered item becomes unavailable, TNT Spares may contact the customer to discuss the available options, which may include:

• Waiting for stock
• Selecting an alternative product
• Removing the unavailable item from the order
• Cancelling the affected item or order
• Issuing an appropriate refund where payment has already been received

5. Pricing

Prices displayed on the website are shown in South African Rand (ZAR).

TNT Spares aims to ensure that pricing is accurate.

If an obvious pricing or system error occurs, TNT Spares may contact the customer before processing or dispatching the affected order.

Where required by applicable law, transaction documentation will reflect applicable taxes and transaction information.

6. Orders

Submitting an order through the website constitutes an offer to purchase the selected products.

An order may be subject to:

• Product availability
• Payment confirmation
• Verification of order information
• Delivery or collection arrangements
• Other reasonable verification requirements

TNT Spares reserves the right to decline or cancel an order where there is a legitimate reason to do so, subject to applicable law.

Examples may include:

• Product unavailability
• Incorrect pricing caused by an obvious system error
• Suspected fraudulent activity
• Payment failure
• Incorrect customer or delivery information
• An inability to supply the ordered product

Where payment has already been received for an order that cannot be fulfilled, an appropriate refund will be processed.

7. Reviewing an Order

Before completing an online order, customers should review:

• Products selected
• Quantities
• Pricing
• Customer information
• Billing information
• Delivery or collection information

Customers should correct any errors before submitting the order.

South African electronic-commerce legislation includes requirements relating to giving customers an opportunity to review and correct an electronic transaction before finally placing an order.

8. Payment

Orders may be paid using the payment methods made available on the TNT Spares website.

Payment processing may be provided by third-party payment service providers.

An order may only be processed or released once the required payment has been successfully confirmed, where payment is required in advance.

TNT Spares does not guarantee uninterrupted availability of third-party payment systems.

9. Delivery

Where delivery is available, the customer is responsible for providing accurate and complete delivery information.

This may include:

• Recipient name
• Contact number
• Street address
• Suburb
• City or town
• Postal code
• Any information reasonably required to complete delivery

TNT Spares is not responsible for delays caused by incorrect or incomplete information supplied by the customer.

Delivery charges, where applicable, may depend on factors including:

• Delivery location
• Parcel size
• Parcel weight
• Product type
• Courier requirements

Any applicable delivery charges should be displayed or communicated before the order is completed where possible.

10. Delivery Timeframes

Any delivery timeframe provided by TNT Spares is an estimate unless specifically confirmed otherwise.

Delivery may be affected by factors outside our reasonable control, including:

• Courier delays
• Weather conditions
• Public holidays
• Supplier delays
• Transport disruptions
• Incorrect delivery information
• Remote-area delivery requirements

TNT Spares will take reasonable steps to assist where a delivery problem occurs.

11. Collection

Where collection is offered for a particular order, TNT Spares may require confirmation that the order is ready before the customer arrives.

Customers should not assume that an online order is immediately available for collection unless TNT Spares has confirmed that it is ready.

Proof of order or identification may be requested where reasonably required.

12. Returns and Refunds

Returns and refunds are handled in accordance with applicable South African consumer legislation and the TNT Spares Returns Policy where applicable.

The Consumer Protection Act provides consumers with specific rights to return goods in certain circumstances, including particular situations involving defective goods, unsuitable goods and certain types of delivery.

Customers wishing to request a return should contact TNT Spares and provide:

• Order number
• Product details
• Reason for the return
• Relevant photographs or supporting information where appropriate

Products should not be returned without first contacting TNT Spares unless otherwise instructed.

Nothing in these Terms & Conditions is intended to unlawfully limit any rights available to a consumer under applicable South African legislation.

13. Defective or Damaged Products

If a product arrives damaged, defective or materially different from the product ordered, please contact TNT Spares as soon as reasonably possible.

Where appropriate, we may request:

• Photographs
• Product serial numbers
• Packaging information
• Order information
• A description of the problem

The matter will then be assessed and handled in accordance with applicable law and any relevant supplier or manufacturer procedures.

14. Warranties

Products may be subject to statutory rights and, where applicable, supplier or manufacturer warranties.

Warranty periods and conditions may differ between products.

A warranty should not be assumed unless it is confirmed on the product page, supplied with the product or otherwise confirmed by TNT Spares.

Nothing in these terms removes any consumer rights that cannot lawfully be excluded.

15. Incorrect Products

If TNT Spares supplies a product different from the product ordered, please contact us promptly.

We may request reasonable information to verify the order and supplied product before arranging the appropriate resolution.

16. Cancellation

Customers should contact TNT Spares as soon as possible if they wish to cancel an order.

Whether cancellation is possible may depend on the status of the order, including whether:

• Payment has been processed
• The order has been packed
• The order has been dispatched
• Special-order or sourced goods are involved

Any statutory cancellation or cooling-off rights available under applicable South African law remain unaffected.

17. Special Orders

Products specifically sourced, ordered, manufactured, modified or obtained for a particular customer may be subject to additional conditions.

Where additional conditions apply, TNT Spares should communicate them before the relevant special order is confirmed.

18. Customer Accounts

Customers may be able to create accounts on the TNT Spares website.

Customers are responsible for:

• Providing accurate account information
• Keeping login information confidential
• Updating contact information when necessary
• Notifying TNT Spares if unauthorised account activity is suspected

TNT Spares may suspend an account where reasonably necessary to protect the customer, TNT Spares or other website users.

19. Customer Information

Personal information supplied to TNT Spares is handled according to our Privacy Policy and applicable South African data-protection legislation.

Customers are responsible for ensuring that information submitted during an order or enquiry is accurate.

20. Intellectual Property

Unless otherwise stated, the content of the TNT Spares website, including:

• Text
• Page content
• Graphics
• Website layout
• Logos
• Product catalogue content created by TNT Spares

may be protected by applicable intellectual property laws.

Third-party brand names, product names, trademarks and manufacturer materials remain the property of their respective owners.

Website content may not be reproduced or commercially exploited without appropriate permission.

21. Third-Party Links and Services

The website may include links or integrations involving third-party services.

TNT Spares does not control third-party websites and is not responsible for their content, availability or privacy practices.

Customers should review the terms and policies of third-party services where appropriate.

22. Website Availability

TNT Spares aims to keep the website available and functioning correctly.

However, uninterrupted or error-free access cannot be guaranteed.

The website may temporarily become unavailable because of:

• Maintenance
• Technical problems
• Hosting issues
• Internet disruptions
• Security requirements
• Third-party service failures

23. Limitation of Liability

To the extent permitted by law, TNT Spares will not be liable for indirect or consequential losses arising solely from the use or inability to use the website.

Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by South African law.

24. Product Suitability and Use

Customers are responsible for selecting products suitable for their intended application unless TNT Spares has specifically confirmed suitability based on information supplied by the customer.

Tools, machinery, lifting equipment, electrical products and workshop equipment should be used:

• For their intended purpose
• According to manufacturer instructions
• With appropriate safety precautions
• By suitably competent persons where required

The customer is responsible for following applicable safety instructions and legal requirements relating to the use of products.

25. Changes to These Terms

TNT Spares may update these Terms & Conditions from time to time.

The latest version will be published on this website.

Changes will apply from the date the updated version is published, subject to applicable law.

26. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

Any dispute relating to the website, an order or these Terms & Conditions will be handled in accordance with applicable South African law.

27. Contact TNT Spares

If you have questions about these Terms & Conditions, an order or a product, contact:

TNT Spares
46 Fuhri Road
Randhart
Alberton
South Africa

Telephone: 075 000 0010
Email:info@tnts.co.za
Website: